Last updated: 5 June 2026
Effective date: 5 June 2026

TechInfini Solutions Pvt. Ltd. (“TechInfini“, “we“, “us” or “our“) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect when you visit techinfini.in or engage with our services, how we use and share that information, the rights you have over it, and how to exercise those rights.

This Policy is written to align with the EU and UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA), and India’s Digital Personal Data Protection Act, 2023 (DPDP Act). Where these laws give you specific rights, the relevant sections below explain them.

Who we are

TechInfini Solutions Pvt. Ltd. is a software engineering company incorporated in India and operating across India, the United States, the United Kingdom, and the United Arab Emirates.

Registered office: 402, Airen Heights, Scheme No. 54, Opposite C21 Mall, Indore, Madhya Pradesh 452010, India

For the purposes of the GDPR, we act as the Data Controller for personal information collected through our website and during the course of our client engagements (unless we explicitly act as a Data Processor on behalf of a client — in that case the terms of our service agreement with the client govern). For the purposes of the DPDP Act, we are a Data Fiduciary.

Questions about this Policy or your data should be sent to [email protected].

Information we collect

We collect personal information in three ways: information you provide to us directly, information we collect automatically when you use our website, and information we receive from third parties.

Information you provide directly

• Contact and identity data — your name, work email address, phone number, country, company name, and job title when you fill in a contact form, request a quote, schedule a call, subscribe to our newsletter, apply for a role, or otherwise correspond with us.
• Project details — any information you choose to share about your project, requirements, budget, timeline, or business context when engaging our sales or delivery team.
• Career-application data — your CV, work history, education, portfolio links, and any supplementary information you submit when applying for a position with us.
• Account and engagement data — if you become a client, the contractual, billing, and project-management information needed to deliver and account for our services.
• Communications — the content of emails, messages, calls, and video meetings you exchange with us, and any feedback or testimonials you give.

Information collected automatically

When you visit our website, we and our service providers automatically collect:

• Device and connection data — IP address, approximate location (city/country level), device type, operating system, browser type and version, and screen resolution.
• Usage data — pages viewed, referring and exit pages, the date and time of your visit, time spent on pages, click paths, and similar diagnostic information.
• Cookies and similar technologies — see the section on cookies below for full detail.

Information from third parties

• Authentication providers — if you sign in or interact via a social network, the network may share basic profile information (name, email, profile photo) with us in line with that network’s privacy settings.
• Analytics and advertising partners — aggregated and pseudonymous data about how visitors interact with our website and any campaigns we run.
• Public sources and referrals — publicly available business information (e.g. LinkedIn) and referrals from existing clients or partners, used to qualify prospects and reach out about relevant opportunities.

We do not knowingly collect sensitive personal information (such as data revealing racial or ethnic origin, religious beliefs, health data, biometric or genetic data, sexual orientation, or precise geolocation) through this website. If you choose to disclose such information to us voluntarily, we will handle it with the additional safeguards required by applicable law.

How we use your information

We use personal information for the purposes listed below. Where the GDPR applies, the legal basis we rely on is shown in square brackets.

• To respond to your enquiries and requests, including providing quotes, scheduling calls, and answering questions. [Performance of contract or steps prior to entering a contract; Legitimate interests]
• To deliver our services under a signed engagement — including project communication, delivery management, billing, and support. [Performance of contract]
• To send transactional and service communications, such as updates about your project, security notifications, scheduling reminders, and changes to our terms or this Policy. [Performance of contract; Legal obligation]
• To send marketing communications, such as newsletters, service updates, case studies, and event invitations — only where you have opted in, or where applicable law permits us to email existing business contacts about similar services with a clear opt-out. [Consent; Legitimate interests]
• To recruit talent, including reviewing applications, conducting interviews, and assessing candidates. [Steps prior to entering a contract; Legitimate interests]
• To operate, secure, and improve our website and services, including detecting fraud and abuse, debugging, performance monitoring, and analytics. [Legitimate interests]
• To comply with legal obligations, including tax, accounting, anti-money-laundering, export-control, and lawful information requests from public authorities. [Legal obligation]
• To enforce our agreements, protect our rights, and defend against legal claims. [Legitimate interests; Legal obligation]
• For corporate transactions such as a merger, acquisition, financing, or sale of business assets, where personal information may be disclosed to the counter-party subject to appropriate confidentiality protections. [Legitimate interests]

We do not engage in any automated decision-making, including profiling, that produces legal or similarly significant effects about you.

How we share your information

We do not sell your personal information, and we do not share it with third parties for their own independent marketing purposes. We share information only with the following categories of recipients, under written agreements that require confidentiality and adequate safeguards:

• Service providers and sub-processors — vendors who help us operate our business (e.g. hosting, email, customer-relationship-management, analytics, form processing, video conferencing, payment processing, payroll). They process personal information only on our documented instructions and only as needed to deliver their service.
• Group companies and affiliates — entities under common ownership or control with us, where necessary for the purposes described above and bound by privacy commitments at least as protective as this Policy.
• Professional advisers — lawyers, auditors, accountants, and insurers, where reasonably required to obtain advice or to defend, exercise, or establish legal claims.
• Authorities and law enforcement — where required by applicable law, court order, or lawful request, or where we believe in good faith that disclosure is necessary to prevent harm or fraud, protect rights and safety, or comply with a legal process.
• Successors in interest — in connection with a merger, acquisition, reorganisation, financing, or sale of all or a substantial part of our assets, subject to standard confidentiality.
• With your consent or at your direction — including any other situation where we explicitly notify you and obtain your agreement.

Cookies and tracking technologies

We use cookies and similar technologies (pixels, web beacons, local storage, SDKs) to operate our website, remember your preferences, measure how visitors interact with our content, and improve our marketing. Full detail — including categories, third-party providers, and your choices — is in our Cookie Policy.

Where required by law, we will request your consent before placing non-essential cookies on your device. You can change your choices at any time by clicking the “Cookie settings” link in the website footer (where available), or by clearing cookies and refreshing the page.

Our website does not currently respond to “Do Not Track” signals. We do, however, honour the Global Privacy Control (GPC) signal from California residents as an opt-out of sale or sharing of personal information.

International data transfers

We are headquartered in India and operate from offices in India, the United States, the United Kingdom, and the United Arab Emirates. Our service providers and sub-processors may be located in other countries as well. As a result, your personal information may be transferred to, stored, and processed in countries outside your country of residence, where data-protection laws may differ from those of your home jurisdiction.

When we transfer personal information out of the European Economic Area, the United Kingdom, or Switzerland to a country that has not been deemed adequate by the European Commission (or the UK / Swiss equivalent), we rely on appropriate safeguards, including the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Addendum, and supplementary technical and organisational measures where required.

Where the DPDP Act applies, we transfer personal data outside India only to jurisdictions not restricted by the Government of India, and we contractually require recipients to protect the data to a standard equivalent to that required by the DPDP Act.

You may request a copy of the safeguards we have in place by emailing [email protected].

How long we keep your information

We retain personal information only for as long as we have a lawful purpose to do so. Typical retention periods are:

• Contact-form and enquiry data — up to 24 months from the last interaction, unless the enquiry converts into an engagement.
• Client engagement records — for the duration of the contract and for a further 7 years thereafter, to meet tax, accounting, and statute-of-limitation requirements.
• Career-application data — for up to 12 months after the hiring decision, unless you ask us to retain your CV in our talent pool for future roles, in which case we will hold it for up to 24 months.
• Marketing-subscription data — until you unsubscribe, and for a short period thereafter to suppress further communications.
• Cookies and similar technologies — for the periods stated in our cookie banner / cookie list (typically session-only to 24 months, depending on the cookie).
• Server, security, and audit logs — typically up to 12 months, longer where required to investigate or defend a security incident.

When personal information is no longer needed, we either delete it, anonymise it so it can no longer be associated with you, or — if deletion is not technically feasible — securely archive it and restrict any further processing.

Security

We maintain reasonable and appropriate technical and organisational measures designed to protect personal information against unauthorised or unlawful processing and against accidental loss, destruction, alteration, or disclosure. These measures include encryption in transit and (where appropriate) at rest, role-based access controls, multi-factor authentication for privileged accounts, regular software patching, secure development practices, vendor due diligence, employee training, and an incident-response process.

No system is completely secure. While we work hard to safeguard your information, we cannot guarantee its absolute security. If we become aware of a personal-data breach that is likely to result in a risk to your rights and freedoms, we will notify the competent supervisory authority and (where required) affected individuals within the timelines prescribed by applicable law.

Your privacy rights

This section explains the rights you have over your personal information and how to exercise them. The exact rights available to you depend on where you live and the law that applies.

Rights for all users

• Ask us what personal information we hold about you and request a copy of it.
• Ask us to correct information you believe is inaccurate or out of date.
• Ask us to delete personal information we no longer need.
• Unsubscribe from our marketing emails at any time using the “unsubscribe” link in the footer of every marketing email, or by contacting us directly.

Additional rights under the GDPR (EU/UK/EEA residents)

• Right of access — to obtain confirmation of whether we process your personal data and, if so, a copy of that data and information about how it is processed.
• Right to rectification — to have inaccurate personal data corrected and incomplete data completed.
• Right to erasure (“right to be forgotten”) — to have your personal data deleted in certain circumstances.
• Right to restrict processing — to limit how we use your data in certain circumstances.
• Right to data portability — to receive personal data you provided to us in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to object — to object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent — where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to lodge a complaint — with the supervisory authority in your country of residence, place of work, or where the alleged infringement took place.

Additional rights under the CCPA/CPRA (California residents)

• Right to know — request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
• Right to delete — request deletion of personal information we have collected from you, subject to certain exceptions (e.g. completing a transaction, complying with a legal obligation).
• Right to correct — request correction of inaccurate personal information.
• Right to opt out of sale or sharing — we do not sell or share personal information for cross-context behavioural advertising as those terms are defined by the CCPA/CPRA. If this changes, we will provide a clear “Do Not Sell or Share My Personal Information” mechanism.
• Right to limit use of sensitive personal information — we do not use or disclose sensitive personal information for purposes beyond those permitted under the CCPA/CPRA without offering this option.
• Right to non-discrimination — we will not discriminate against you for exercising any of these rights.

Authorised agents. You may use an authorised agent to submit a request on your behalf. We will require the agent to provide proof of authorisation and may also require you to verify your identity directly with us.

Categories disclosed. In the preceding 12 months, we have collected the categories of personal information described above (identifiers, commercial information, internet/network activity, geolocation, and professional/employment information). We have disclosed these categories to the recipient categories described above. We have not sold or shared personal information for cross-context behavioural advertising.

Additional rights under the DPDP Act, 2023 (India)

• Right to access information — about the personal data we process, the processing activities undertaken, and the identities of any Data Fiduciaries and Data Processors with whom we have shared it.
• Right to correction and erasure — to have inaccurate or misleading personal data corrected, completed, updated, and erased.
• Right to grievance redressal — to a readily accessible means of grievance redressal in relation to our processing. Send your grievance to [email protected] and we will respond within the timeframes required by the DPDP Act.
• Right to nominate — to nominate another individual to exercise your rights in the event of your death or incapacity.
• Right to withdraw consent — where processing is based on consent, you may withdraw it as easily as it was given.

You may also lodge a complaint with the Data Protection Board of India if you believe your rights have been violated.

How to exercise your rights

To exercise any of the rights above, email [email protected] with the subject line “Privacy Rights Request” and a brief description of your request. We may need to verify your identity before responding, and we will not charge a fee unless your request is manifestly unfounded, excessive, or repetitive.

We aim to respond within 30 days of receiving a verifiable request. If we need more time (for example, where the request is complex or you have made several requests), we will let you know and explain why.

Children’s privacy

Our website and services are intended for businesses and adult professionals. We do not knowingly collect personal information from children under the age of 16 (or the equivalent minimum age in your jurisdiction — for example, 13 under U.S. COPPA, or 18 under the DPDP Act for processing without parental consent). If you believe that a child has provided personal information to us, please contact us at [email protected] and we will take steps to delete it.

Third-party links and services

Our website may contain links to third-party websites, products, and services (for example, LinkedIn, GitHub, payment processors, or scheduling tools). This Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you interact with — we are not responsible for their content, practices, or how they handle your personal information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or other factors. When we make a material change, we will update the “Last updated” date at the top of this page and, where required, provide more prominent notice (for example, by email or a homepage banner) before the change takes effect.

We encourage you to review this Policy periodically to stay informed about how we protect your personal information.

How to contact us

If you have questions, comments, or complaints about this Privacy Policy or how we handle your personal information, please contact us:

By email: [email protected]
By post: TechInfini Solutions Pvt. Ltd., 402, Airen Heights, Scheme No. 54, Opposite C21 Mall, Indore, Madhya Pradesh 452010, India

If you are not satisfied with our response, you have the right to lodge a complaint with your local data-protection supervisory authority — for example, the Information Commissioner’s Office (ICO) in the United Kingdom, your national data-protection authority in the EU/EEA, the California Privacy Protection Agency in California, or the Data Protection Board of India.